Trust is the foundation of good business relationships. Our clients trust us to help them achieve success. They depend on us to deliver the right people for ‘mission critical’ assignments in an increasingly competitive landscape. We place a premium on maintaining that trust. It’s essential to their future and ours.
Many of our clients have used our services multiple times. Oftentimes, our relationships with these clients began when we worked with them as candidates. They trusted us then as candidates. They trust us now as clients. Our reputation is on the line during each engagement. Regardless of how many previous ‘successes’ we enjoy, every opportunity we’re given is a chance to keep their business, or lose it.
Our clients have the opportunity to evaluate our services on every assignment. Three key dimensions include: quality of candidates provided, time to fill and organizational impact/upward mobility of candidates hired. We consistently earn ratings in the range of 4.5 out of possible 5. Another critical dimension we consistently excel in concerns your company’s reputation. On every engagement we work on for you, we represent your company professionally to every candidate. The reputation of your company and ours is at stake.
We’d like an opportunity to earn your trust. In turn, you’ll have an opportunity to evaluate our results. The comments listed below are excerpts from the ‘comments’ section on our evaluation forms. We expect your experience will be like the clients we’ve served for over 20 years.
Client Comments
“I use you because you deliver. I get a lot of calls, but I’ve chosen to use your firm…. You don’t waste my time. You don’t embellish. As long as you deliver, we’ll continue to rely on you.”
VP – Finance, $10 MMM mid-western, international manufacturing company.
“I’ve known Neil for over 20 years and worked with him at different companies. He is truly unique among recruiters. He’s thorough, well-connected, straightforward and honest. I trust him to understand our needs and fill them…..You’ve continue to earn our business.”
VP – HR, $100+ MM mid-western manufacturing company.
“You are definitely a cut above the rest. You know your stuff and we know we can count on you. You’ve placed four people in my group. Two have been promoted once, one has been promoted twice. We’re looking forward to see what Matt can do.”
VP – Finance, $700+ MM mid-western manufacturing company.
“I had a couple of bad experiences with recruiters so I was leery of using another one. Working with your company has been different. You helped us understand what we needed, gave us good marketplace intel, found three good people and helped us land our choice. In short, you did everything you said you were going to do. I wasn’t used to that, but you set a new standard.”
VP/BU Controller, $80 MM division of mid-western manufacturing company.
“As you know, we use our audit function as part of a management development rotation program. I like big 4 profiles. They stay with us 2-3 years and move into another function. You’ve placed probably 10 people with us over the years. Two left to start their own company. The rest are still with us; several in senior management roles. I’d say that’s a pretty good batting average.”
VP – Audit, large mid-western securities/financial services firm.
“I’d rate your firm as one of the best. We first worked together when you placed me, so I had some insights into how you worked…. You’re definitely at the top of my short list. Your process is thorough. You only send me good people. Your resumes come with an insightful write-up. I know you did your diligence…. Finally, your reference process is quite detailed and adds another level of confidence. I rate you as ‘extremely satisfied.’
VP – Audit, fortune 500 mid-western, multi-national manufacturing company.
“We don’t use many recruiters so I don’t have a lot of comparisons. But your firm came highly recommended, so I thought I’d give it a chance. …..We had some specific issues that required just the right person. You seemed to cast a pretty wide net and helped us land our gal. It took a while, but I understand our needs were particular. You stuck with us through a tough search…. From what we can tell so far, ‘Sara’ is off to a good start. I’ve already thanked the colleage [sic] who recommended you.”
HR – Director, $40 MM mid-western service company.
“We were under the gun on this one….you came through. I would have liked to see a few more people, but we had a narrow window. I also get that these people are hard to find…. I think you hit a home run with ‘Jay’ though. I expect to call you in a couple of years and ask you to find me another ‘Jay’ after he’s promoted.”
CFO – $400 MM division of multi-billion international manufacturing company.
Trust is the foundation. It’s part of our reputation and the way we do business. Give us an opportunity to earn your trust.
Recent Comments